At Ivory Clothing, we strive to ensure that your order reaches you safely, quickly, and conveniently anywhere in Sri Lanka.

Delivery Areas

We deliver across all major cities and towns in Sri Lanka, including Colombo, Kandy, Galle, Jaffna, Negombo, and beyond.

Delivery Timeframes

• Standard delivery typically takes 2–5 working days depending on your location.

• Delivery times may vary during peak seasons, public holidays, or due to unforeseen circumstances.

Shipping Charges

• We offer flat-rate or free delivery for orders above a certain value (if applicable).

• Any applicable delivery charges will be calculated at checkout.

Order Processing

• Orders are processed within 1–2 business days after confirmation of payment.

• You will receive an order confirmation email or message once your order is processed.

Tracking Your Order

• Once your order is shipped, we will provide tracking details so you can monitor your delivery status.

• If you have any questions regarding your shipment, our customer support team is available to assist.

Delivery Issues

• Ivory Clothing is not responsible for delays caused by courier partners, natural events, or incorrect addresses provided by the customer.

• Please ensure your delivery information is accurate to avoid delays.

Contact Us

For assistance with your order or delivery, contact us via our Contact Us page or customer support channels. We’re here to ensure your shopping experience is smooth and hassle-free.